Terms of service

 

Welcome to Panda Luxe. By accessing or purchasing from our store, you agree to the following terms.

1. General These Terms of Service apply to all customers of Panda Luxe ("we", "us", "our") operating at pandaluxe.store. We reserve the right to update these terms at any time.

2. Products All Panda Luxe products are made-to-order through our print-on-demand partner, Printify. Product colours may vary slightly due to screen settings and print processes. We do not hold physical stock.

3. Pricing & Payment All prices are listed in South African Rand (ZAR) unless otherwise stated. We accept payment via PayPal and major credit/debit cards. Payment is processed securely at checkout.

4. Orders & Fulfillment Orders are sent to production after payment is confirmed. As all items are custom-made, we are unable to cancel or modify orders once production has begun (typically within 24 hours of purchase).

5. Shipping Please refer to our Shipping Policy for delivery timeframes and rates. Panda Luxe is not liable for delays caused by third-party couriers or customs.

6. Returns & Refunds Please refer to our Return & Refund Policy. Due to the made-to-order nature of our products, we do not accept returns for change of mind. Defective or incorrect items will be replaced or refunded.

7. Intellectual Property All Panda Luxe designs, logos, and branding are the intellectual property of Panda Luxe. Unauthorised reproduction or use is strictly prohibited.

8. Limitation of Liability Panda Luxe shall not be liable for any indirect, incidental, or consequential damages arising from the use of our products or website.

9. Governing Law These terms are governed by the laws of the Republic of South Africa.

10. Contact For any queries, contact us at [joycenyambiya@gmail.com] or via our contact page at pandaluxe.store.